FAQs
1. What types of perfumes do you sell?
We offer a wide selection of perfumes, including designer fragrances, niche perfumes, unisex scents, and luxury perfumes. Our collection includes both well-known brands and unique, artisanal options to suit all preferences.
2. How can I place an order for perfume?
To place an order, simply browse our perfume collection, select the fragrance you'd like to purchase, and add them to your shopping cart. Once you're ready, proceed to checkout to complete your purchase.
3. How can I track my perfume order?
Once your order has been dispatched, you will receive a tracking number via email. Use this number to track your shipment either on our website or through the shipping carrier's site.
4. What payment methods do you accept?
We accept a variety of payment methods, including:
- Credit Cards/Debit Cards (Visa, MasterCard, American Express)
- Bank Transfers
5. Can I cancel or modify my perfume order?
Perfume orders are processed quickly to ensure fast delivery. If you wish to cancel or modify your order, please contact us within [One hour] of placing the order. After this period, we may not be able to accommodate changes.
6. What is your return or exchange policy for perfumes?
Due to hygiene and safety reasons, we only accept returns or exchanges on perfumes if the product is unopened and unused. If you received a damaged or faulty item, please contact our customer service team within [One Day] for assistance.
7. How do I contact customer service?
You can reach our customer service team by:
- Email: [[email protected]]
- Phone: [+94 727755535]
- WhatsApp chat: [+39 351 335 0002]
Our team is happy to assist you with any questions or issues during anytime of the day.
8. How should I store my perfume to make it last longer?
Perfume should be stored in a cool, dry place, away from direct sunlight and heat. To preserve the fragrance's integrity, keep your perfume in its original box or a dark, airtight container. Avoid storing it in bathrooms due to humidity.
9. Is it safe to buy perfume online?
Yes, shopping for perfume online with us is safe! We use secure payment methods and encryption to protect your personal and payment details. Your security is a priority, and we ensure that your order arrives safely.
10. Do you offer international shipping for perfumes?
Yes, we offer international shipping to select countries. Shipping fees and delivery times vary based on your location. Please check our shipping policy page for more details.
11. Can I gift perfume?
Absolutely! We offer elegant gift packaging options for your perfume purchases. You can select the gift-wrapping option at checkout, and we’ll beautifully package your fragrance for the perfect gift.
12. How do I know which perfume scent is right for me?
We recommend exploring our fragrance descriptions to find scents that match your preferences. Additionally, we offer perfume samples to help you test different scents before purchasing the full size. Our team is also available to guide you based on scent profiles and your tastes.
13. Do you offer discounts or promotions on perfumes?
Yes, we frequently offer promotions and discounts! To stay updated on special offers, subscribe to our newsletter or follow us on social media for the latest deals and exclusive sales.